FREQUENTLY ASKED QUESTIONS

Table of Contents

HOW DO I MAKE AN INITIAL TATTOO ENQUIRY?

For all appointment enquiries, please use our enquiry form. This will ask you for all the information we need.

CAN I WALK IN, OR DO I NEED AN APPOINTMENT?

For same-day appointments, please WhatsApp +6016-902 9123 to book. For anything else, please email or give us a call.

DO THE ARTISTS HAVE LONG WAITING LISTS?

This depends on the individual artist and the size of your chosen piece. Availability can range from one day to a couple of weeks. However, it is always worth checking, as appointments change daily.

DO YOU OFFER CONSULTATIONS?

Please WhatsApp +6016-902 9123 to book in.

Please read over the following information before booking your consultation.

You must be 18 or over to have a tattoo, and a formal identity card will be required on the day of your appointment. (We cannot accept parental consent for under-18s.)

Ladies, unfortunately, we cannot tattoo you if you are pregnant or breastfeeding.

Please let your artist know if you have any medical conditions, such as a blood-borne virus.

We recommend no swimming or heavy sun exposure (including sun beds) for the first three weeks of your healing.

When booking, a non-refundable deposit of RM250 (or 30% of the total cost for larger pieces) is required. We accept cash, bank transfers, and e-wallets, and credit cards.

48 hours’ notice is required to re-schedule an appointment.

WHAT ARE YOUR OPENING HOURS?

The studio is open Tuesday – Sunday at the following times:

Tue – Sun: 11 AM – 6 PM

6 PM onwards: by appointment only

Monday: CLOSED

HOW DO I CHOOSE AN ARTIST?

If your piece is non-specific to an artist, E.g., Using your own design/ script/ numerals/ symbols, please fill in our enquiry form, and we can let you know from there. We are regularly available for small pieces with our resident artists, who are experienced in thin linework.

WHAT SHOULD I BE AWARE OF BEFORE BOOKING MY TATTOO?

You must be 18 or over to have a tattoo, and a photo identity card will be required on the day of your appointment. (We cannot accept parental consent for under-18s.)

We, unfortunately, cannot tattoo you if you are pregnant or breastfeeding.

If you have any medical conditions such as a blood borne virus etc, please make your artist aware of this during your consultation or before making your booking.

We recommend no swimming or heavy sun exposure (including sun beds) for the first few weeks of your healing.

DO YOU TAKE DEPOSITS?

Yes, we require a non-refundable deposit of RM250 (or 30% of the total cost for larger pieces), depending on your quote.

This can be paid by cash, bank transfer, or e-wallet during your consultation at the studio or via online banking/Stripe (an additional fee applies to Stripe transactions).

Should you wish to change your appointment date/time, we require 48 hours’ notice. Otherwise, a deposit will be lost, and a new one will be required to re-book.

No-shows/late cancellations will result in lost deposits.

HOW SHOULD I PREPARE FOR MY TATTOO ON THE DAY?

A good breakfast is highly recommended, and too much alcohol the night before is not a good idea, as this can thin the blood. Please be aware we will not tattoo anyone under the influence of drink or drugs.

We will shave the tattoo area for you; please do not do this yourself.

WILL I SEE A DESIGN BEFORE MY APPOINTMENT?

Designs are ready to view during your appointment, with plenty of time to make changes with your artist before it is tattooed. Sizes and orientation can all be adjusted on the day, too.

CAN I USE NUMBING CREAM?

We do not recommend using numbing cream. This can make the skin more difficult to tattoo and sometimes affect how it heals. Once it has worn off, there is often a greater level of pain experienced.

ARE THERE ANY AREAS/TATTOO'S YOU REFUSE?

The areas of the body that we do not tattoo are the sides of the fingers/palms, the inner lip, and the soles of the feet. These areas are challenging to heal and prone to dropouts and blowouts.

We do not tattoo in white ink alone as this tends to turn an off-white yellowy colour over time.

We can tattoo the tops of hands, necks and faces. However, these would require a consultation.

Please be aware that our artists will not directly copy another artist’s design. However, we are willing to take inspiration from certain pieces and create your original version.

HOW MUCH WILL MY TATTOO COST?

We have an RM250 minimum and generally quote on size and detail. Depending on the artist, we work at an RM200-RM250 an hour rate for larger, more detailed pieces.

We can often indicate the price over email, but your artist will provide you with a quote during your consultation for more extensive work.

Depending on your quote, we require deposits to hold appointments, which are either RM250 (or 30% of the total cost for larger pieces).

The remainder of your payment is due after your tattoo has been done.

Please note that all deposits are non-refundable. If you wish to reschedule your appointment, 48 hours’ notice is required.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept most e-wallets (DuitNow).

We accept direct bank transfers.

We accept cash.

We accept credit cards.

Stripe (plus fee) transactions for your deposit and the remainder of your payment are accepted.

CAN I BRING A FRIEND/PARTNER TO MY APPOINTMENT?

Yes, you can bring someone with you to the studio.

ARE YOU A LICENSED STUDIO, AND DO YOU HAVE SUFFICIENT NEEDLE DISPOSAL IN PLACE?

Yes, we are a fully licensed studio and pride ourselves on cleanliness. Our needles are one-use disposables (traditional and cartridge needles), and our artists follow strict health and safety guidelines.

WHICH INK BRANDS DO YOU USE? ARE THEY VEGAN FRIENDLY?

We use Dynamic black, Solid ink colour, Radiant, and Intenze.

DO YOU DO PIERCINGS?

Sorry, we do not do piercings.

DO YOU OFFER LASER REMOVAL?

We do not have a laser removal service here.

DO YOU DO COVER-UPS?

Yes, we work with cover-ups. However, we would like to consult with you to determine whether this is your best option.

WILL MY TATTOO CHANGE IF I GAIN OR LOSE WEIGHT?

Your tattoo will only ever expand or reduce at the same rate as your skin; it will not distort in shape.

CAN I EXERCISE WITH A NEW TATTOO?

Exercise is fine as long as the area is not knocked. Contact sports, such as Basketball, are generally not advised until fully healed due to the risk of knocking off scabs. Swimming is not advised for at least three weeks. After exercise, wash the area with warm water and pH-balanced soap.

IS IT SAFE TO SWIM AND SUNBATHE WITH A FRESH TATTOO?

We recommend at least three weeks before exposing a fresh tattoo to sun/ sea/swimming. This is due to the risk of poor healing and infection.

It is always best to wait until after a holiday before having a new tattoo.

HOW DO I LOOK AFTER MY NEW TATTOO?

Your artist will explain how they would like you to care for your tattoo; this can vary piece by piece.

Generally, we recommend doing the following:

  • Remove your dressing after 2-3 hours (unless otherwise advised by your artist). We recommend rewrapping your tattoo overnight for the first night. Then, in the morning, clean your tattoo with warm, soapy water and pat dry.
  • Wash your tattoo with clean hands, using warm soapy water. Rinse the area with cold water and pat dry.
  • Normal showering is fine. Just do not soak your tattoo or rub it with a towel.
  • Apply Bepanthen cream 2-3 times daily until your tattoo is healed. (Unless otherwise advised by your artist). Do not allow your tattoo to dry out.
  • Your tattoo will scab while it is healing. Do not pick at the flakes, as this can cause the colour to be pulled out.
  • Avoid swimming or suntanning until your tattoo has healed.
  • Apply a high SPF sunblock for the life of your tattoo to prevent fading.